Terms and Conditions of Hire
Definitions
- The ‘Hire Company’ is Wondery Picnics
- The ‘Client’ refers to any individual, firm, or corporation hiring equipment or appoints services from the ‘Hire Company’.
- The ‘Equipment’ refers to all crockery, cutlery, glassware and props supplied to the ‘Client’.
- The ‘Event Date’ is the day of the event supplied by the ‘Client’ to the ‘Hire Company’.
- The ‘Hire Period’ is the total time the ‘Client’ will have in their possession the ‘Equipment’ for hire, as agreed with the ‘Hire Company’.
Conditions of Hire
Hire of equipment for a specified event date will not be confirmed until a 50% non-refundable booking fee has been paid and a signed and completed booking form returned to the hire company.
Until the booking fee has been received, the hire company reserves the right to liaise with other clients for the same event date and equipment. Please check before making a payment for the booking fee to ensure the desired event date is still available.
By paying a booking fee and returning the signed booking form, the client understands and agrees to the Terms & Conditions of hire.
Quotations
All quotations expire within 7 calendar days. The hire company reserves the right to adjust prices on any piece of equipment or picnic package once the original quote has expired. A quotation does not “hold” the equipment until the booking fee has been paid.
Final Payment
The final balance of the invoice is due 7 days prior to the agreed date of collection/delivery. These funds may be transferred via cash, check, PayPal or paid by credit card.
Equipment will not be released to the client until full payment has been received. The final balance must be cleared in the hire company’s account prior to collection/delivery. The bond is also payable at this time.
Last minute bookings which result in the client taking equipment immediately after inspecting at the studio must be paid for before the equipment is removed from the premises. By making full payment the client understands and agrees to the terms and conditions of the hire company.
Missing, Broken & Damaged Equipment
All of our equipment is used on a regular basis and the majority is one of a kind. Therefore, reasonable signs of wear and tear are to be expected.
Each piece is carefully inspected prior to packing. The client is liable for any equipment damaged in transit if being transported by the client. If an item is broken, the client is required to carefully collect the broken pieces (where possible) and return to the hire company. If collecting the pieces is not possible (i.e. a shattered glass) the client should take a photo and send to the hire company for records.
Hire Period
Picnics are quoted on a 2 hour or more hire. Additional hours may be booked at an hourly rate.
Collection/ Delivery
Package prices for picnics include set up and delivery within 15 miles Colulmbia, MO. Delivery to suburbs outside of this radius will incur additional delivery fees.
When a picnic has been booked, parking within 50 yards of the picnic location must be available to Wondery Picnics. Access must also be flat (i.e. no steep hills, uneven terrain and no more than 3 stairs).
Cancellation
A non-refundable 50% booking fee is required to secure all bookings. When a booking fee is taken, the hire company no longer takes bookings for the time slot on the requested date. In the event of cancellation, the booking fee is non-refundable and retained by the hire company. there is a no refund policy that is upheld and if for any reason a client has to cancel they will have a 6 months grace period the reschedule a picnic experience. In the unlikely event that the hire company is not able to provide the client with the agreed equipment due to unforeseen circumstances, the client will be refunded any money paid in full. (See below for wet weather contingencies and Force Major events)
Weather & Venue Availability
Refunds will not be issued in the event of bad weather or issues with venue availability. It is the client’s responsibility to have a back-up wet weather option and to source a replacement venue. In the event that the location changes and delivery is being made, the client must provide as much notice as possible. Date changes will be considered if bad weather is predicted and an alternate venue is not available and is dependent on availability of the picnic equipment. Please also consider the time required to bump in/out the picnic if booking a wet weather venue for a picnic. It is the Client’s responsibility to negotiate these terms with the venue.
Force Majeure
If the Hirer is unable at any time to perform any of its obligations whether wholly or partly by reason of any cause beyond its control (including without limitation acts of God, inclement weather, strikes, lockouts, bushfires, fires, floods, traffic accidents, riots, pandemics, civil commotion or unrest, acts of government, interference by civil or military authorities, terrorist attacks or act of war) the Hirer may give written notice to that effect to the Client, giving full particulars of such force majeure in which case the obligations of the Hirer under these Terms shall, to the extent that they are affected by the force majeure, be suspended during the term of the force majeure. The Hirer shall not be liable for any loss or damage suffered by the Client as a result of any delays caused by such force majeure events nor will the Hirer be liable for loss or damage suffered by the Client in the event of the Client cancelling or postponing due to a force majeure event.
Liability
The hire company shall in no way be held responsible or accountable for any damage, injury, death or loss of income caused to the client, any third parties or properties due to the hire of equipment or provided services by the hire company. All equipment is hired and is the responsibility of the client until returned to the hire company.